Loadlink for Shopify

User Manual & Integration Guide

Document Version: 1.0.0

Target Audience: Store Administrators, Fulfillment Teams, and Shop Managers

WooCommerce Setup

Quick Setup

Get started in under 10 minutes with our guided setup

Live Rates

Real-time shipping quotes at checkout

Automated

Automatic freight booking and manifest generation

Introduction

The Loadlink Shopify App connects your Shopify store directly to the Loadlink freight network. Once installed and configured, your customers will automatically see live freight rates at checkout, and every paid order will be instantly booked with Loadlink — no manual steps required.

This guide walks you through everything you need to get up and running, from installing the app to understanding how freight bookings work.

What You'll Need

Shopify Requirements

  • •
    Active Shopify Store: Any paid Shopify plan
  • •
    Shopify Plan: Advanced or Shopify Plus for real-time carrier rates at checkout
  • •
    Admin Access: You must be a store owner or have full admin permissions

Loadlink Account

  • •
    Active Loadlink Account: Contact Loadlink to create your account
  • •
    API Credentials: Your API Key, API Secret, and User ID — provided by Loadlink
  • •
    Configured Carriers: At least one active carrier set up in your Loadlink account

How It Works

1

Live Rates at Checkout

When your customer enters their delivery address, the app instantly fetches real freight rates from Loadlink and displays them directly at checkout.

2

Automatic Booking

As soon as an order is paid, Loadlink automatically creates the freight booking for you — no manual data entry needed.

3

Manage from Shopify

All your freight details and booking references are stored directly in your Shopify order, so everything is in one place.

The Order Journey

Customer adds items to cart

⬇

Live freight rates appear at checkout

⬇

Customer selects a shipping option & pays

⬇

Loadlink automatically books the freight

⬇

Booking reference saved to your Shopify order

Step 1: Find the App in the Shopify App Store

Log in to your Shopify Admin and navigate to the App Store:

  1. In your Shopify Admin, click Apps in the left sidebar
  2. Click Shopify App Store
  3. Search for Loadlink
  4. Click on the Loadlink app in the results

Step 2: Install the App

  1. Click the Install button on the app listing page
  2. Review the permissions the app requires
  3. Click Install app to confirm

After installing, you will:

  • ✓Be redirected to the Loadlink app dashboard inside Shopify
  • ✓See the app listed under your installed apps

Shopify Plan Requirement

To display live freight rates at checkout, your store must be on one of the following plans:

  • •Advanced Shopify
  • •Shopify Plus

Not sure about your plan? Go to Settings → Plan in your Shopify Admin to check. If you're on a lower plan, contact Shopify support to enquire about enabling third-party carrier rates.

Need Help?

Our support team is here to assist you with any questions or issues.

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