One of the most common questions we get from new shippers is: 'Is this a parcel or is this freight?' The answer changes how your shipment is priced, handled, and delivered.
Parcel delivery generally covers smaller, lighter items — typically under around 22-25kg per item — that can be handled by a single person and moved through standard courier networks.
Freight covers anything larger: pallets, crates, machinery, or multiple heavy items that require a forklift, tail-lift truck, or specialised handling. Freight pricing is usually based on weight, dimensions, and the number of pallet spaces required.
Getting this classification right matters because booking a large item as a 'parcel' can lead to failed pickups, extra fees, or delivery delays. LoadLink's marketplace lets you list anything from a single parcel to a full truckload, and matches you with the right type of provider automatically.
